A queue management system is a software that controls how visitors wait for service turning physical queues into digital queues. Visitors get a queue token at a self-serve kiosk, or from a receptionist. The system tracks tokens, calls visitors in order, and records check-ins and check-outs. This reduces perceived wait time, lowers walk-aways, and makes service fair and fast.
VizMan is a cloud based queue management system that replaces messy lines with a smooth, predictable flow. VizMan issues digital tickets and tokens, supports mobile and kiosk check-in, shows live queue display systems, and gives admins the data to track and improve service.