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Why choose VizMan for Queue Management?

What is a Queue Management System?

What is a Queue Management System?

A queue management system is a software that controls how visitors wait for service turning physical queues into digital queues. Visitors get a queue token at a self-serve kiosk, or from a receptionist. The system tracks tokens, calls visitors in order, and records check-ins and check-outs. This reduces perceived wait time, lowers walk-aways, and makes service fair and fast.

VizMan is a cloud based queue management system that replaces messy lines with a smooth, predictable flow. VizMan issues digital tickets and tokens, supports mobile and kiosk check-in, shows live queue display systems, and gives admins the data to track and improve service.

Queue Management Software with Token Generation

VizMan Queue Management System Features

VizMan Queue Management System Features

  • Token Generation - Queue token creation at kiosks, receptionist desks, or from devices.
  • Queue Display System - Digital signage and TV displays show live ticket numbers and service counters.
  • Self-serve Kiosk Support - Easy self check-in for walk-ins and printed ticket generation.
Features Of Queue Management System

VizMan Queue Management System Features

VizMan Queue Management System Features

  • Token Transfer & Escalation - Move tokens between departments or priority queues without manual work.
  • Cloud based & Scalable - Deploy fast, update centrally, scale across branches.
  • Queue Analytics - Reports for average wait time, peak hours, tokens served, and daily throughput.
Queue Management Software Features

Use Cases in Industries and Fields

Use Cases in Industries and Fields

VizMan works anywhere there are people waiting!

  • Healthcare
  • Bank
  • Government & Public Services
  • Retail & Hospitality
  • Airports & Transport
  • Education & Campus Services
  • Small Businesses & Service Centers
Queue Management System For Multiple Industries

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Frequently Asked Questions

Token numbers are visible in Administrator, Receptionist, and Security modules. Employees do not see token numbering. They receive only the visitor details assigned to them, keeping the employee UI simple.

Yes. VizMan supports online appointment booking and virtual queueing, as well as walk-in ticketing via kiosks and receptionists.

Yes. VizMan supports printed tickets from kiosks, on-screen tokens, and mobile tokens via the app.

Yes. VizMan includes dashboards for wait time analysis, tokens served, busiest hours, and staff performance metrics.

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